Refund policy

When a refund may apply

If a technical problem prevents Field Photo Report from successfully generating the purchased report, contact support@fieldphotoreport.com with the private report link and a short description of what happened.

What to expect

Support may first help recover the report or retry the export. If the service cannot deliver the purchased PDF, an exceptional refund can be handled through Stripe. Refunds are not automatic and are reviewed case by case.

Before purchasing

Use the preview to review the title, ordering, captions, and branding before starting checkout. Contact support before uploading sensitive content if you have questions about retention.